❓ Frequently Asked Questions
67bd8 — answers to all your questions
Find straightforward, detailed answers to the most common questions about deposits, withdrawals, mobile use, and customer support — all on this page.
After joining 67bd8, many players have questions — how to deposit money, when they can withdraw, what to do if a game has trouble loading on their phone, or where to go for support. This FAQ page provides detailed answers to all of these topics across four separate categories, so you can quickly find the right information. If your question is not covered here, contact our 24/7 support team directly.
Frequently Asked Questions
Find your question in the categories below and read the answer.
Category 1
How to Deposit Money
The minimum deposit at 67bd8 is ৳300. This applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer all follow the same limit. Transactions below this amount will not go through, so make sure your deposit is at least ৳300 before proceeding.
Log in to 67bd8, go to the deposit section, and select bKash as your payment method. Enter the amount, send it to the designated bKash number, and once the transaction is complete, enter the reference number correctly in the deposit form. Your balance is usually updated within a few minutes. If the transaction fails, contact live chat right away.
Yes, the Nagad process works just like bKash. Select Nagad from the deposit section, send the required amount, and enter the transaction ID from the Nagad app correctly in the deposit form. The minimum amount is ৳300, and in most cases your account is credited within a few minutes.
67bd8 does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction charges — that depends entirely on their policies. It is worth checking the terms of your bKash, Nagad, Rocket, or Upay app.
Bank transfer deposits can take a bit longer since they depend on the inter-bank process. Transfers through major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank are generally processed within banking hours. If your deposit is delayed, contact live chat with your bank slip or screenshot for assistance.
Category 2
Mobile Use
If the connection drops, most games automatically resume from where you left off, provided you reconnect quickly. Logging back in will show the result of any round that was in progress. However, if the connection is lost for a long time, the round may end automatically. If anything looks unusual, check your game history or contact the support team.
67bd8 works normally on modern smartphones and tablets running both Android and iOS. Using an updated version of Chrome, Firefox, or Safari gives you the best experience. On older operating systems (below Android 8 or below iOS 12), some games may not load properly.
Open the 67bd8 website in Chrome or Safari on your mobile. In Chrome, tap the menu button (three dots) and select "Add to Home screen". In Safari, tap the share icon and then tap "Add to Home Screen". A shortcut will appear on your home screen that you can use just like an app.
Clearing your browser cache usually fixes the problem. In Chrome, go to Settings → Privacy → Clear browsing data and select "Cached images and files", then reload the page. A slow internet connection can also be the cause — try switching to Wi-Fi or 4G/5G.
All games on 67bd8 can be played directly from a mobile browser — no separate app needs to be installed. The site is built with a responsive design, so it works naturally on a smartphone screen. Adding a shortcut to your home screen gives you the same convenience as an app.
Category 3
Customer Support
To save time when getting support, have the following information ready: your registered email or username; the transaction ID or reference number related to the issue; the approximate time the problem occurred; and if possible, a screenshot of the issue. This helps the representative identify the problem faster.
There are two ways to contact 67bd8. The first is live chat — you can speak directly with support through live chat while logged in to the site. The second is email — you can send a detailed message to [email protected]. Both channels offer service in Bengali and English.
Yes, the 67bd8 support team provides service fully in Bengali. This was set up with Bangladeshi players in mind, so no one faces a language barrier. Support is also available in English — ask your question in whichever language you prefer.
67bd8 support is available 7 days a week, 24 hours a day. Whether it is late at night, a weekend, or any other time, you can reach out via live chat or email. There are no set hours when support is closed.
Category 4
How to Withdraw Money
Yes, withdrawal requests can be made at any time on 67bd8. Under normal conditions, withdrawals are completed within 10 to 45 minutes — at night and on holidays too. However, if the mobile banking provider is experiencing a technical issue, there may be a slight delay.
The minimum withdrawal amount at 67bd8 is ৳500. Withdrawal requests below this amount are not processed. The same limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
To withdraw winnings earned from a bonus, the wagering requirement must be met. For example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, a 20x wagering requirement applies to that bonus, meaning you must place a total of ৳24,000 in bets before the bonus winnings become withdrawable. Wagering is calculated on the bonus only, not on the deposit.
No, 67bd8 only approves withdrawals to a mobile banking or bank account registered in the account holder's own name. Withdrawal requests to a third-party wallet or an account under a different name may be rejected. This is done to prevent fraud and to protect your security.
Funds usually arrive in your mKash, Nagad, Rocket, or Upay wallet within 10 to 45 minutes. Bank transfers may take a little longer. If more than 45 minutes have passed since your request, contact live chat.
Have more questions?
If you did not find your answer above, contact our support team directly — available 24/7 in Bengali and English.
Live Chat — log in to the site
[email protected]
We are always ready to help. We are here for you whenever you need us.